Shipping FAQ

 

Wine Shipping Information

You must be 21 years or older to purchase wine on our website.

Once your order has been placed, please allow 24 hours for order processing.

Orders are shippped out Mon – Wed.  Once your order has shipped you will receive an email with the tracking information.

We ship all orders via Fed Ex Ground (weather permitting) or Fed Ex 2-day Air service. Both rates are listed in our store. You may choose the service you prefer prior to check out. A business shipping address is recommended if available.

Please note all wine shipments must be signed for and received by an adult over the age of 21. The carrier will not leave your order with anyone under the age of 21 or with someone who is not listed on the order.

 

Weather Related Shipping Procedures

To ensure your wines arrive in the best condition possible, we do not ship orders out if temperatures are above 80 degrees or under 45 degrees.

During summer months we highly recommend shipping via 2-day Air if you are shipping outside of California.

If weather related conditions cause a shipping delay you will receive a Weather Hold email notification to notify you of your options.

In some locations, we offer the option of Cold Chain shipping which is refrigerated trucking. Cold Chain shipping orders arrive in approximately 2 weeks. To find out if this service is available in your area please contact us to arrange at info@coquerelwines.com.